Quality Management

Quality right from the beginning

The quality of all products is of high priority at CEWE. At CEWE quality management in the area of photo production on site begins with the receipt of the order. Following quality optimisation, the digital image data are sent to the print computer. In this way the company already optimises the overall quality prior to printing the photo. The photographic paper and chemicals, but also the printing paper and the dyestuffs used by CEWE are constantly improved in close cooperation with the suppliers.

Industrial processing and high-quality demands ideally complement each other at CEWE. By investing in high-performance, high-quality machines it is possible to ideally process a large number of photos and CEWE PHOTOBOOKS. Every step of the procedure then justifies a closed control circuit, which minimises errors while, at the same time, optimising operational steps. Such a machine park is serviced, operated by well-trained and highly motivated employees, and taken great care of.

Continuous quality control throughout the entire production process

At CEWE quality management begins with the selection of the procedures and the materials used. All materials used are examined on a regular basis and the control circuit and exchange between quality control of the supplier and CEWE intensified. The company has been familiar with the procedures of photographic processing for almost 50 years now. There are not many producers in the area of electrophotographic digital printing worldwide who live up to the quality demands of CEWE regarding high-quality photo printing. As far as ink-jet printing is concerned, we are relying on twelve-colour systems with pigment-based inks that guarantee a maximum colour space and highest stability. This is included in the controls within the scope of CEWE’s continuous optimisation process as well.

Special significance is attached to the processing of digital data. The digital workflow is self-programmed and is subject to continuous processes of improvement. Likewise, the company employs the best possible software for image enhancement, which has been tested internally, whose parameters CEWE adjusts itself, and which is subject to a permanent review.

The company has installed procedural controls for the colouring processes – one of CEWE’s core competencies – which serve to ensure a uniform quality of colours. Most of these controls were developed in-house, the process limits are defined by professional standards.

The quality process ends with the final inspection. Here, too, the target is a continuous improvement of product quality. This attitude is also reflected in how complaints are handled, and in the attempt to use suggestions to improve product quality.